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Information Centre

  • Frequently Asked Questions

    Do you have a question about our door sets, our windows or our services? This is the best place to start looking for an answer.

    Find answers
  • Customer Service

    • Delivery
      When to expect delivery of your Vufold order and how to store it before installation.
    • Cancellations & Returns
      Information regarding your rights as a consumer and how to cancel or return your Vufold order.
    • Installation information
      A useful guide to installing your Vufold doors and windows.
  • Products

    • Reviews
      Find out what our customers say about Vufold and our products.
    • Our guarantee
      Learn all about our guarantee against manufacturing defects.
    • CE Compliance
      What is CE compliance and how Vufold comply with the regulations.
    • Finance
      All the information on our 0% finance offer and who can apply.
    • Downloadable manuals
      Download our latest brochure, the home owner manual, installation manuals and more.
    • Care & Finishes
      Learn how we finish our products and what you must do to maintain them.
    • Document Q Compliance
      What is Document Q and do I need it?
  • About

    • About Vufold
      How Vufold began and how we have developed through the years.
    • Responsible Sourcing Policy
      All about our responsible sourcing policy and our commitment to the environment.
    • Latest news
      Read articles all about Vufold and interesting topics related to home improvements.
  • Website

    • Terms & Conditions
      All our terms and conditions with viewing our website and purchasing from us.
    • Privacy Policy
      The Vufold privacy policy and how you are protected.
    • Security
      More information on the security of our website and how you are protected.
    • Accessibility
      The accessibility of using and navigating the Vufold website.
    • Cookie Policy
      What are cookies, how we use them and what cookies we use.
    • Sitemap
      Easily find all our website pages on one page.