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Vufold Guarantee against Manufacturing Defects


Vufold hardwood and composite (hardwood and aluminium) external and internal bifold doors, French doors and windows are guaranteed for ten years, including all of our glass units and Vufold aluminium Status and Supreme ranges are guaranteed for fifteen years against the occurrence of manufacturing faults. The guarantee is to the original purchaser only and proof of the date of purchase is required. The guarantee is conditional upon following and complying with the Vufold instructions and recommendations for installation, care and maintenance and our home owner’s manual. This guarantee covers replacement of faulty parts only and does not cover incidental expenses.

PLEASE NOTE: If you believe you have a claim for manufacturing defects under the Guarantee Terms and require a site visit from a Vufold representative, there will be an initial charge of £250 before the visit can be arranged. If manufacturing defects are found, this payment will be refunded. However, If upon inspection by the Representative,  the Guarantee claim is not caused by a manufacturing defect, but is caused by poor or no maintenance or by poor or incorrect installation, the £250 cost will not be refunded. In every case a full and detailed site visit report will be provided to you with recommendations of what action will be required to solve the problem.

Aliuminium powder coating

The aluminium coating of the Ultra and Supreme range of bifold doors, French doors and windows is guaranteed for fifteen years if they are installed 800 metres from the sea or 5-10 years if installed 500 metres from the sea. We offer no guarantee if these doors are installed less than 500 metres from the sea.

Vufold internal room divider doors & External Unfinished Doors

Vufold internal bi-fold room dividers are guaranteed for ten years against the occurrence of manufacturing faults. Our customer promise means that if anything is found to be faulty on delivery, we will exchange it without question. Please follow the instructions for finishing and coating the door sets as instructed in the homeowners manual supplied and set out in the timber care section of the site.

Recommendations for Storage, Installation and Maintenance

Installation instructions are supplied in the Hardware Box of each Vufold set. Additionally the installation instructions can be downloaded here.

This guarantee offered by Vufold on all products is subject to our terms and conditions and our homeowners’ manual being followed and complied with.