Frequently Asked Questions

Yes - the diagrams below show the opening options available with our doors sets.

3-door set opening options:

A

Right Opening Viewed from outside looking inside

B

Left Opening Viewed from outside looking inside

4-door set opening options:

A

Right Opening Viewed from outside looking inside

B

Left Opening Viewed from outside looking inside

5-door set opening options:

A

Right Opening Viewed from outside looking inside

B

Left Opening Viewed from outside looking inside

6-door set (the only configuration):

ClosedViewed from outside looking inside

Door 6: daily accessViewed from outside looking inside

OpenViewed from outside looking inside

You would normally allow 10mm to the outer frame height and width. Below is the outer frame and suggested brickwork opening size for our external bi-folding door sets to allow room for mastic sealing around the frame (applies to bifolding door sets only).

No treatment prior to installation is required on prefinished Vufold doors, however, regular maintenance is required. We have a full range of kits to help you maintain your timber doors. Please visit our maintenance section for more details on these products.

Our internal oak doors are supplied unfinished, as well as the Elite Unfinished external bifold door range, which will need treating before installation.

With top-hung / top roller systems, it is vital to fix through the aluminium track, timber frame head and lintel. Vufold doors are top-hung (except our aluminium Status and Supreme ranges, which are bottom-hung), so all the weight is supported from the aluminium top channel and the head of the timber frame, hence the importance of a secure fixing into the lintel, to enable the system to work correctly.

For fixing into RSJ / ‘I’ lintel use nuts and bolts (not provided). Direct frame fixings are provided to fix to a steel lintel.

If in any doubt consult a structural engineer.

FRAME Jamb: normally installed 5-10mm back from face of building, with cill on brick course.

No, each door set is provided with a comprehensive installation manual, along with all the hardware, drill bits and fixings required to install the doors.

Once your order has been dispatched to our delivery company, you will be contacted by phone, text and or email to book in a delivery day and timeslot.

We offer free UK mainland delivery.

Please see delivery info for full details.

Please check the window product page for current delivery timescales.

Yes, you can collect timber doors only from our warehouse with 48 hours’ notice from time of placing your order, Monday to Friday and by prior arrangement only.

We offer a 2-man home delivery service. Each door will be individually packed, supplied fully glazed and your frame will arrive unassembled.

Once your doors have been inspected they need to be stored flat in a dry room.

Yes - once your order has been placed and confirmed by our customer service team, you will be contacted by the delivery company and advised of a designated day and timeslot.

We will do our utmost to work around your request; however, this will depend on other deliveries and can sometimes cause delays in receiving your order.

You have the option to delay the dispatch of your new Vufold doors by a maximum of 4 weeks when you place your order: simply select the 'Delayed dispatch' option on the Delivery Method section at checkout, and you will be presented with a set of dates to choose for your order to be dispatched from our warehouse.

Normal timescale for recoating is between 2 and 5 years. However, we advise that you check your timber door set every six months and re-coat if necessary as this will depend on location and weather.

Please see care and finishes guidelines for further information.

We recommend using a high build microporous wood finish.

We do have maintenance kits available to purchase directly from Vufold. Please see maintenance kits section.

We recommend finishing your doors with at least 3 coats of a high build microporous wood finish to all faces and edges to make sure all the timber parts are fully sealed.

We do not recommend using a wax or oil and this may invalidate your warranty.

Please see care and finishes guidelines for further information.

No, the blinds are not integral to the glass but fit neatly to the beading of the door.

We have a range of blinds available that have been specially designed to fit Vufold external and internal doors (except for our Edge internal doors).

Depending on the range of doors, we offer the following choice of fabrics;

• White Cream
• Beige Black
• Concrete (Dark Grey)
• Iron (Light Grey)

With the below blind body colour options;
• Brown
• White
• Grey (Anthracite)

Our blinds have been specially designed for self-install, with everything meticulously thought out in advance, they are a breeze to install.

Our timber door blind sets are installed by drilling small holes with the use of a template and fixing the blind onto the beading of your door’s top and bottom timber rail.

Your blinds will be delivered within 10 days of you placing your order / cleared payment being received.

Our blind supply has been disrupted due to the Covid-19 pandemic and we are unable to deliver within our usual 10 days. If you wish to order blinds at the same time as doors we will endeavour to deliver your blinds at the earliest available opportunity. Please contact our sales team on 01625 44 28 99 for further updates and information.