Finesse 2.4m Internal Bifold Doors

Customer Reviews

Showing 1 to 310 of 10 reviews

• 29 Oct 2019

  David Jones

  Doors are of good quality

  I personally think the doors are of good quality, the instructions are poor, a key part of hanging the hinged door and using the metal template was missed as it wasn’t featured in the numbering of the instructions, I purchased the three-door no bottom track model and it is a little flimsy in all honesty , I didn’t have enough head height to go for the preferred top and bottom tracks ! That said the middle door should have in my opinion an extra top and bottom slide bolt or at least the option to add the facility on your order!
  
  The doors look great and fold back very well, great service pre-sales! I reckon the doors could be improved with a little thought and feedback ( not whinging) the delivery company were useless and rude!
  
  The purpose of the review is to enable prospective purchasers the chance to see honest feedback which I hope I have achieved! Doors are good quality and I would score 8 out of 10.

  Dear Mr Jones, Thank you for your valued feedback and we are pleased to hear you are happy with the quality of your doors. Thank you for bringing all of your points to our attention and we are sorry to hear you have not been fully happy with some aspects of the product and service received. After investigating further, we are a little confused by your comments relating to the hanging of the hinged door and the metal template. The template is listed on page 3 of the contents list and page 6, where points 2a and 2b details how to use the template. We further detail how to hang the hinged door on page 10, point 13b and page 12, points 16 – 20. Applying extra bolts to the doors may spoil the overall look of the door set and the current hardware set up is designed to allow for smooth operation, however, an extra bolt can be provided if required. Under normal operation the trackless doors sets offer good stability, having a bottom track does increase the stability however opting for no bottom track; you can achieve a seamless floor. It is very disappointing to hear of your feedback relating to the delivery company, we have a long standing relationship with them and have experienced very few issues and/or negative feedback in the past. Based on your comments it is difficult to understand what happened during delivery for such feedback and we are keen to investigate this further, it is not acceptable for us to read you have had a poor delivery service. Overall we are glad to hear you think the doors look great and that you are pleased with how they operate. Thank you for your honest feedback and scoring us 8 out of 10, we strive to score 10 out of 10 and therefore always look to make improvements based on customer reviews. Kind regards

• 06 Dec 2018

  Bernard Littler

  Good company to deal

  Good company to deal with doors arrive when they said quantity excellent easy to fit

• 23 Dec 2017

  Anonymous

  The doors are of good quality and the instructions are easy to follow

  The doors are of good quality and the instructions are easy to follow. I had to make minor adjustments to the doors by plaining as the gap they were going in wasn't exactly square but this doesn't detract from the quality and the finish.

• 16 Oct 2016

  A H Aplin

  we've been nothing but impressed.

  These doors are amazing! They are everything that we hoped for enabling us to have open plan living space or private space by dividing the rooms. They are easy to open and close and look very posh! We opted for the blinds too which are pricey but worth it as they fit beautifully and are very easy to operate. I would recommend anyone wanting to have bifold doors to order these as we've been nothing but impressed. Customer service and fitting service was great and the price for what we got is outstanding.
  So happy.

• 14 Mar 2016

  Joanna Armstrong

  Review of Finesse 8ft Internal Bifold Doors

  We are delighted with our doors. They are beautifully made to a very high quality. They are extremely solid and strong. They run smoothly on the Runner's and fold back very neatly with a well thought out mechanism to keep them together when open. Our builder loved fitting them. Overall, these doors seem like a really good piece of quality and we thought the value for money was excellent and highly competitive. I would strongly else commend these doors. I don't normally write reviews but these doors were worthy of one!!

• 02 Oct 2015

  David Bell

  Everything shown on the ad, was true

  Everything shown on the ad, was true which is a first. Quality and finish of the doors and frame work is very good and we are pleased we bought the 2 Bi-Fold doors and will be buying another later in the month..

• 04 Aug 2015

  PETER HANCOCK

  Excellent Quality Product

  They are an excellent quality product, which represent good value for the money, especially as I purchased them in the sale.

• 03 Jun 2015

  Kieth Ford

  Good Quality Internal Bifold Doors

  very good value for money and good quality doors.

• 12 Feb 2015

  Peter Priest

  Finesse 8ft Internal Bifold Doors is an Excellent Product

  An excellent product, easy to follow fitting instructions. As long as the apperture where they are being fitted is square and the frame is perfectly square the rest of the fitting is easy. I am very pleased with the quality and finish.

• 16 Jan 2015

  Michael Butler

  Excellent quality. Looks great

  Excellent quality. Looks great. Easy to fit with comprehensive instructions.